Perhaps, as customers, or as service providers, we don’t understand services as much as we think we do. Services are such integral parts of the...
'Heir is a tour de force of fantasy that will leave readers breathless and boneless and aching for more' Stephanie Garber, #1 New York Times...
There are many thorough books about design approaches - methodologies and instruments. Central goal is to design a good solution, in various forms such as...
Some of the most life-changing connections are made at events. But if you can't design events, how can you change your world? The answer? This...
Conceptual thinking is a way of thinking with which you add a vision to a product, service or organisation. In order to attract and bind...
This is the biography of one of the titans of financial history over the last fifty years. Born in 1926, Alan Greenspan was raised in...
A comprehensive and authoritative exploration of Bitcoin and its place in monetary history When a pseudonymous programmer introduced ",a new electronic cash system that’s fully...
To step into potter Frances Palmer's world is to be surrounded by the trappings of a life that has been intentionally--and painstakingly--built to maximize creativity....
PRODUCTS THAT FLOW is an unusual book about common things that surround us every day. Fast-moving consumer goods, such as food, packaging, disposables, fashion, cheap...
Thomas Piketty s Capital in the Twenty-First Century is the most widely discussed work of economics in recent history, selling millions of copies in dozens...
Innovative&,nbsp,strategies for success from former Nike CMO Greg Hoffman, who had a&,nbsp,major&,nbsp,hand in crafting Nike’s singular brand and was instrumental in its most high-profile breakthrough...
A WALL STREET JOURNAL BESTSELLER If keeping employees is a challenge for you, Never Lose an Employee Again offers a proven framework for increasing...
Banks have taken a backseat since the global financial crisis over a decade ago. Today, our new financial masters are asset managers, like Blackstone and...
“Consistently entertaining and often downright funny.”—The&,nbsp,New Yorker“Wry and revelatory.” —The New York Times",A romp, packed with tales of anger, violence, theft, lust, greed, political chicanery...
What makes the modern world work? The answer to this deceptively simple question lies in four ",grand transitions", of civilization-in populations, agriculture, energy, and economics-which...
Become a process improvement star with Lean Six Sigma! Thinking Lean? Not in terms of weight loss, but operational efficiency? Then you can get into...
The art and science of talent search: how to spot, assess, woo, and retain highly talented people.How do you find talent with a creative spark?...
When you apply the StoryBrand framework your brand will stand out. Developing that framework to clarify your message and grow your business is about to...
An accessible, contemporary introduction to the methods for determining cause and effect in the social sciences Causal inference encompasses the tools that allow social scientists...
The latest edition of the bestselling guide to running a successful gallery, told from the expert perspective of art-world insiders What makes an art gallery...
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